Using the key, the Authenticator decrypts the JWE and verifies its integrity using the hash from step 3c. You can also go in to the registry, this could be necessary for older versions of office like 20 sometimesĬomputer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\IdentityĬomputer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\15. The Authenticator app uses a strong authentication token and the Key ID to retrieve the key from the Microsoft account key service. Press and hold the Windows key and then hit the R key, this will being up the Run dialogue box, typing the below command into your run box will open the credential managerĬontrol /name Microsoft.CredentialManagerĪnother idea is to completely remove your 365 account from your windows sign in and then re-add it, go in to windows settings and find Accounts> Access Work or school > select and press on "Disconnect" then after it's done that press the Connect button above that same spot and re-add the account again ![]() If you do not have the code you can try to recover your accounts. This is the time to use them instead of Microsoft authenticator code, it should give you access to your account. You also have additional account management options for your Microsoft personal, work or school accounts. When you were setting up your Microsoft authenticator you received a set of one-time codes to save for later use. ![]() Start Registry Editor by using one of the following procedures, as appropriate for your version of Windows: Windows 10, Windows 8. Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. ![]() I would suggest removing any saved credentials from your windows credential manager, you can open that by: We recommend that users force Outlook to use Modern Authentication.
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